All my professional life, I have come across many great techies.
They all did well when it came to designing applications or
writing an efficient piece of code. But when it came to leading
a project, many of them seem to be confused. I was one
of them. Later in my career, I realized that career growth can be
much smoother and streamlined if one develops,
early on, the skills and awareness related to IT management
general business knowledge.
That’s why now, in the 17th year of my IT career that I decided to write
a book on general IT skills that may be very useful to technology
professionals in their early years on the job. It’s a
book based on my practical experience and case studies
drawn from the real time assignments that I have gone through,
mainly for US and European clients.
They all did well when it came to designing applications or
writing an efficient piece of code. But when it came to leading
a project, many of them seem to be confused. I was one
of them. Later in my career, I realized that career growth can be
much smoother and streamlined if one develops,
early on, the skills and awareness related to IT management
general business knowledge.
That’s why now, in the 17th year of my IT career that I decided to write
a book on general IT skills that may be very useful to technology
professionals in their early years on the job. It’s a
book based on my practical experience and case studies
drawn from the real time assignments that I have gone through,
mainly for US and European clients.
This book is divided into two parts. The purpose of
the first part is to familiarize you with the operational
issues concerning an IT company or department.
It starts by explaining how a project fits into the larger
IT landscape of an organization. It discusses interfaces
among applications and introduces the user to the concept of
Enterprise IT, which takes into account the crucial business
aspects of a company that too many technical people ignore.
Part 1 also covers project management and deliveries, program
management, production support and SLAs, portfolio analysis,
and infrastructure elements. Part 1 is supplemented by two
and infrastructure elements. Part 1 is supplemented by two
appendixes that familiarize you with a cross section of the
challenges faced by IT project managers and CIOs,
respectively. After reading this material, you will be able
to appreciate the viewpoint of your immediate bosses and
CIOs and others in executive management.
Part 2 covers topics in finance, business processes, analytics,
and supply chain management. These topics are included
to familiarize you with the next higher level of challenges in
business and functionality and to promote thinking from a
business and commercial perspective. Part 2 ends with a
chapter on how to streamline IT using Service-Oriented
Architecture and concepts learned throughout the book.
This book starts with a generalized discussion on the same
topic of achieving a lean and streamlined IT organization.
The chapters are written informally and not in typical
textbook style. They include my own practical experiences and
case studies—most of which come out of my experience
—wherever needed.
Happy Reading !
Shailendra Kadre June, 2011
Bangalore
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